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J. Michael Dennis ll.l., ll.m. Live

~ ~ JMD Live Online Business Consulting ~ a division of King Global Earth and Environmental Sciences Corporation

J. Michael Dennis ll.l., ll.m.  Live

Tag Archives: Fake News

How to Deal with Fake Negative Reviews

29 Wednesday May 2019

Posted by JMD Live Online Business Consulting in Général / General

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Fake negative reviews, Fake News

Almost everybody reads online reviews. That is why it is vital to weed out the fakes.

Almost everybody reads online reviews and if you have poor reviews, you may certainly say goodbye to welcoming new customers. Online reviews can make or break your business and reputation. Having a solid strategy for managing fake negative reviews is an essential part of maintaining a healthy online presence.

Online negative reviews are either real or fake. Whatever the reality, there is always something you can do about it. Before you report or respond to a negative review, the fist step is to be certain that it is a fake.

Typically, fake reviews will have a vicious or even aggressive tone, and they will also have general criticisms rather than specific ones. If you click into a reviewer’s profile and see other reviews they have posted including overly positive reviews for a competitor, this is a sure sign they are a phony.

The next best step to take is to report the reviewer to the website they posted on. This is one of the most critical steps to take in order to get that negative review fully removed. While you wait for the review to be removed, respond to them and offer a solution so other customers can see how serious you take the situation.

If you let a fake negative review slip through the cracks, it can cause major damage to your business.

Michel Ouellette, ll.l, ll.m

JMD Systemics

Business Transition & Reputation Management

Office: 613.449.3278

Skype: jmdlive

Web: www.jmdsystemics.com

Michel Ouellette [Joseph Michael Dennis], is a former attorney, a Trial Scientist, a Crisis & Reputation Management Expert, a Public Affairs & Corporate Communications Specialist, a Warrior for Common Sense and Free Speech.

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Fightback, Protect Your Reputation

22 Thursday Feb 2018

Posted by JMD Live Online Business Consulting in Général / General

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Crisis Management, Fake News, Free Speech, Public denunciation, Reputation Management, Right to privacy

The Condemned

The Condemned

 

Fightback. Join the revolution now

Lately, our right to privacy and maintaining our reputation seems to be an uphill battle.

The general disregard towards our right to protect our privacy and reputation is challenge as never before compared to any of the past generations.

Safeguarding our privacy and reputation is nothing about having something to hide. Privacy is about something to protect. Today, our reputation is who we are. That is what we believe in, what people believe in and who you want to become.

Privacy is the right to one self. It is what gives us the ability to share with the world who we are, on our own terms, for people to understand what we are trying to be. Without privacy, without a good reputation, we lose the ability to be ourselves.

The right to privacy is the source, the quintessence of all other rights.

Freedom of speech doesn’t have a lot of meaning if it is depriving us or anyone of a quiet space to decide what it is that you actually want to say or do and this last year was an unfathomable blow to the case of personal and public privacy.

People and Institutions are falling from the skies like dead flies. This is the result of a broken legal system, using the internet to destroy lives and reputations. Phones at sexual assault hotlines all over the world are ringing off the hooks, organizations are scrambling for help and media love it.

With the aggressive and increasing rapid demise of our basic rights to privacy in plain sight, it would be careless for anyone to only rely on businesses or governments to protect oneself. It is now up to each one of us to do whatever is necessary to protect our way of life and prevent anonymity in public to become a thing of the past.

JMD

#fightback

https://www.facebook.com/WarriorForCommonSense

 J. Michael Dennis is a former attorney, a Crisis & Reputation Management Expert, a Public Affairs & Corporate Communications Specialist, a Warrior for Common Sense & Free Speech, The Ultimate Fixer helping you achieve greatness.

jmdonline.tumblr.com

 

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Our problem isn’t “Fake News”: Our real problems is “Manipulation”.

15 Friday Sep 2017

Posted by JMD Live Online Business Consulting in Général / General

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Fake News, Journalism, Media, Propaganda

Fake news

“Fake News” is merely a symptom of greater social ills. Our real problems are trust and manipulation.

Trust is the longer-term problem but, if we don’t grapple with the immediate and urgent problem of manipulation, our public and economical institutions may not live to reinvent themselves to earn the public’s trust back.

Today, our media, our tools, and our politics are being leveraged to help breed polarization by countless actors who can leverage these systems for personal, economic, and ideological gain.

In short: The public is being used.

The primary methods of manipulating information used by the mass media in the interests of information-psychological confrontation objectives are:

  • Direct lies for the purpose of disinformation;
  • Concealing critically important information;
  • Burying valuable information in a mass of information dross;
  • Terminological substitution: use of concepts and terms whose meaning is unclear or has undergone qualitative change, which makes it harder to form a true picture of events;
  • Introducing taboos on specific forms of information or categories of new;
  • Providing negative information, which is more readily accepted by the audience than positive.

More tactics:

Trolls and bots: are used to create a sense of public opinion so it is picked up by media. Journalists are harassed and intimidated, also by trolls and bots.

They exploit volume: When information volume is low, recipients tend to favor experts, but when information volume is high, recipients tend to favor information from other users.

And they exploit speed: It takes less time to make up facts than it does to verify them. And the first impression sets the agenda.

At the highest level, they attack truth: Whether from media or from official sources, multiple untruths are designed to undermine trust in the existence of objective truth.

Trolls and manipulators learn from each other.

Conspiracy theorists, techno-libertarians, white nationalists, Men’s Rights advocates, trolls, anti-feminists, anti-immigration activists, and bored young people, they all leverage both the techniques of participatory culture and the affordances of social media to spread their various beliefs and target vulnerabilities in the news media ecosystem to increase the visibility of and audience for their messages.

What ties them together is some measure of believes in some anarchistic philosophies such as anti-establishment, anti-multiculturalism, anti-globalism, anti-feminism, anti-Semitic, anti-political correctness, and nationalist and racist ideologies. But what mostly links them is their techniques. As trolls, they aim for reaction for reaction’s sake. They hack social media, media, and ultimately attention and democracy.

By getting the media to cover certain stories media manipulators are able to influence the public agenda. By reporting the messages of all the media manipulators, media become manipulators themselves.

So, WTF do we do?

Some will tackle falsehoods by fact-checking. Some will want to enhance the public’s critical thinking through so-called news literacy. Some will compile lists and signals of vice and virtues in sources.

Google, in its ranking, is now seeking and looking for the reliability, authority, and quality of sources while Facebook is killing the fake accounts used to mimic public conversation. This is fine, but rather than attacking the facts, sources, and accounts, we need to go after the real ill and evil: “Manipulation”.

We need to build public awareness. Instead of exploiting the fake news to promote their own financial interests, News media must recognize how and when they are the objects of manipulation. Not doing this, exploiting the fake news only to increase their sales and audience, they become accomplices of all these malevolent fake news propagandists. They become the trolls’ toys.

Instead of capitalizing on fake news, media should share intelligence. Major newsrooms should make sure to recognize manipulation before it affects news coverage and, regardless of profitability, communicate their findings with their counterparts wherever and whoever they are. Today, it is pitiful to see how some major brands staff war rooms are able to deal efficiently with fake news and disinformation attacks and not sharing the information with everybody else.

Instead of capitalizing on fake news, media should starve manipulators of their economic support by avoiding putting their money behind the bad guys through advertising, helping ad networks, agencies, and brands. Media, corporations and brands supporting and profiting fake news should be put in the spot, likewise for the publishers that distribute their bunkum and dross.

Manipulators should be starved of what they crave and feed upon: Attention.

I can hear journalists object that they have to cover what people are talking about. Bunkum! I say. Go FY! I say. The only reason why people are ending up talking about something is because a polluted wellspring of manipulation rose from a few ambitious bias, obsessive reporters and anchormen polluting the airwaves and pages of the newspapers. Isn’t it anything else to talk about other than biased, distorted news about Trump and fake news from wherever and whoever they originate from?

“Media, reporters and anchormen should cover the manipulators’ methods but never their messages!” This is what I say.

JMD

Owner of Bunkumless.com and King Global Earth and Environmental Sciences Corporation, JMD, a former attorney, is a Columnist for The Futurist Daily News and editor of the Social and Political Blog JMDlive.com  Follow JMD @ jmdlive

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